Refund policy

Refund Policy

We want you to love your Vets Against Insanity game as much as we do. If something's not right, here's how returns work:

  • You have 14 days from the delivery date to request a return or exchange.
  • Games must be unopened and in their original packaging to qualify for a refund.
  • To start a return, email us at [your contact email] with your order number and the reason for the return.
  • Once we receive your return, we'll process your refund to your original payment method within 5-7 business days.
  • If your order arrived damaged or defective, contact us right away — we'll replace it at no cost to you.